Shipping policy

 

Shipping Policy

Thank you for shopping with us at Jena Bodycare. We are committed to delivering your favorite products. Please review our shipping policy below.

1. Shipping Locations

We currently ship to:

BAHRAIN

If your country is not listed, please contact us at Jenabodycare@gmail.com to check availability.

2. Processing Time

• Orders are processed as possible
• Orders placed on weekends or holidays will be processed the next possible business day.

5. Customs, Duties & Taxes

International orders may be subject to import duties and taxes. These charges are the responsibility of the customer and vary by country. Please check with your local customs office for more information.

6. Shipping Restrictions

Due to the nature of products, some shipping methods or destinations may be restricted. We comply with all shipping regulations and will notify you if your order cannot be fulfilled due to these restrictions.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 3 days of delivery at jenabodycare@gmail.com with your order number and photos (if applicable). We’ll work with you to resolve the issue.